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Cisco Finesse - Cisco
https://www.cisco.com/c/en/us/products/contact-center/finesse/index.html
WebContact us. Features and benefits. Transparent integration. Finesse offers transparent integration with the Cisco Collaboration portfolio and is standards-compliant. It provides low-cost customization of the agent and supervisor desktops through open web 2.0 APIs and facilitates integration of value-added applications.
DA: 38 PA: 1 MOZ Rank: 50
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Sign in to Cisco Finesse
https://tc3ll095fin1a.tc3.telus.com/desktop/container/landing.jsp?locale=en_US
WebThe Cisco Finesse Desktop is not supported in compatibility mode.Contact your administrator to change the browser settings to non-compatibility mode and sign in again.
DA: 26 PA: 3 MOZ Rank: 66
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Finesse Overview - Finesse - Cisco DevNet
https://developer.cisco.com/docs/finesse/finesse-overview/
WebCisco Finesse provides: An agent and supervisor desktop that integrates traditional contact center functions into a thin-client desktop. A 100 percent browser-based desktop implemented through a web 2.0 interface; no client-side installations required. A single, customizable "cockpit", or interface, that gives customer care providers quick and ...
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Cisco Finesse - Data Sheets - Cisco
https://www.cisco.com/c/en/us/products/contact-center/finesse/datasheet-listing.html
WebCisco Finesse 12.5 Data Sheet 28/Jan/2020. Cisco Finesse - Learn product details such as features and benefits, as well as hardware and software specifications.
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Cisco Finesse 12.5 Data Sheet - Cisco
https://www.cisco.com/c/en/us/products/collateral/customer-collaboration/finesse/datasheet-c78-743225.html
WebJan 28, 2020 · Product overview. Cisco Finesse ® helps businesses and organizations deliver a Connected Digital Experience, enabling you to deliver contextual, continuous, and capability-rich journeys for your customers, across time and channels. Your customer service representatives need immediate access to a wealth of information.
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Cisco Finesse Agent and Supervisor Desktop User Guide, …
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1251/user/guide/cfin_b_1251-desktop-user-guide/cfin_b_1251-desktop-user-guide_chapter_01.html
WebJan 31, 2020 · Chapter Contents. When you sign in to Cisco Finesse, the appearance of the desktop depends on whether your role is that of an agent or a supervisor. Supervisors have additional features that appear on their desktops. The supported resolution for the Finesse desktop is 1366 x 768 or higher.
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Cisco Finesse - Cisco
https://www.cisco.com/c/en/us/support/customer-collaboration/finesse/series.html
Web29-OCT-2010. Contact Cisco. Other Languages. Releases. Documentation. Downloads. Community. Finesse 11.6 (1) Status: End of Support | End-of-Support Date: 30-Sep-2023.
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Finesse - Cisco DevNet
https://developer.cisco.com/site/finesse/overview/getting-started/
WebFinesse - Cisco DevNet enable software developers and network engineers to build more secure, better-performing software and IT infrastructure with APIs, SDKs, tools, and resources.
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Cisco Finesse: Desktop Guide - Agent Functions | ITS …
https://documentation.its.umich.edu/node/2245
WebOverview. Cisco Finesse is an Agent and Supervisor Desktop that is completely web-based. No additional program is needed on the PC other than a web browser. Cisco Finesse will not require client upgrades as in the previous desktop application. Additional improvements over the previous web client include:
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Getting Started: Finesse Desktop Customization and - Cisco
https://www.ciscolive.com/c/dam/r/ciscolive/emea/docs/2020/pdf/LTRCCT-2565.pdf
WebOpen browser developer tools. Press f12 (for windows) or fn + f12 (for mac) Else Ctrl + shift + k. Refresh the browser so that agent desktop is reloaded. In the Filter output text area, search for “ visible ”. Ideally, we should have seen the log line, but we don’t.
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