Keyword Analysis & Research: services desk portal
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Jira Service Desk | IT Service Desk & ITSM Software - Atlassian
https://www.atlassian.com/software/jira/service-management/features/service-desk
WEBGive customers and employees an intuitive, self-service portal that provides them with one place to get help fast. Easily spin up service desks that fit unique team needs. Leverage Jira Service Management’s knowledge base to respond to and resolve incoming requests faster. A unified view of work.
DA: 78 PA: 84 MOZ Rank: 27
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IT Service Desk Software | SolarWinds
https://www.solarwinds.com/service-desk
WEBWith SolarWinds Service Desk, you have one place to streamline and organize the tickets and requests coming in through different mediums, including email, phone calls, a customized Service Portal, and even the occasional (or extremely frequent) walk up.
DA: 13 PA: 62 MOZ Rank: 16
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Walk-up Experience – Service Desk – ServiceNow
https://www.servicenow.com/products/it-service-desk.html
WEBSelf-service portal. View active appointments and navigate to online check-in and booking links from one place. Calendar integration. Easily track scheduled service with a calendar event via integrated third-party calendaring tools. Additional features. View Details. Integrated dashboards.
DA: 36 PA: 36 MOZ Rank: 96
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15 Service Desk Software Options Every IT Team Should Consider
https://www.helpscout.com/blog/service-desk-software/
WEBApr 23, 2024 · 11. Rezo. Rezo is a service desk add-on that can add additional functionality to an existing service desk. It can analyze conversations — both voice and text-based — and help build automations to improve your customers’ experiences, all while saving your team time.
DA: 14 PA: 1 MOZ Rank: 31
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IT Service Desk Self-Service Portal - Freshservice by Freshworks
https://www.freshworks.com/freshservice/it-service-desk/self-service-portal/
WEBStart your 14-day free trial. No credit card required. No strings attached. Sign up for free Request Demo. Enhance employee experience, reduce IT workload with self-service portal. Empower users to solve issues, freeing up IT staff for higher priority tasks.
DA: 84 PA: 27 MOZ Rank: 13
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Service Portal – ServiceNow
https://www.servicenow.com/products/service-portal.html
WEBDeflect issues with a single portal for everyone to access services, information, and applications. Drive user productivity and satisfaction by providing simple and immediate access to resources. Build end-to-end self-service portals quickly and smoothly with an easy-to-use, modular UI.
DA: 37 PA: 82 MOZ Rank: 63
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Best Practices for Building a Service Desk | Atlassian
https://www.atlassian.com/itsm/service-request-management/how-to-build-a-service-desk
WEBWhat is a service desk? First thing’s first: let’s be clear about what service desks do. The ITIL 4 glossary defines a service desk as “the single point of contact between the service provider and the users.” A typical service desk manages service requests and incidents.
DA: 18 PA: 55 MOZ Rank: 74
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Cloud-Based ITSM software | Online service desk ticketing system - Zoho
https://www.zoho.com/online-service-desk-software.html
WEBSign up for free. Transform your IT service desk. Streamline IT ticket management. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Learn more. Save time and effort with smart automation.
DA: 77 PA: 23 MOZ Rank: 6
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A quick overview of JIRA Service Desk - Atlassian Documentation
https://confluence.atlassian.com/display/SERVICEDESK012/Getting+Started+with+JIRA+Service+Desk
WEBSep 8, 2014 · 1. Make a list of the things customers ask. 2. Create a request type for each of the requests you'll handle. 3. Organize your customer portal. 4. Make queues for your team to work on. 5. Publicize your Customer Portal. Bonus tasks! A quick overview of JIRA Service Desk. Successful service teams have a customer focus.
DA: 71 PA: 59 MOZ Rank: 19
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What is a Service Desk? - ServiceNow
https://www.servicenow.com/products/itsm/what-is-a-service-desk.html
WEBA service desk is the main contact point between employees/service providers, handling issues, refunds, and more. A common example is the IT Service desk. Demo ITSM. Things to know about ITSM. What does an IT service desk do? What is IT service desk vs. IT help desk vs. IT Service Management (ITSM)? What are the key capabilities of service …
DA: 33 PA: 70 MOZ Rank: 30